No sound (already checked exclusive usage)

Started by trademarkshelton, Yesterday at 04:19:14

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trademarkshelton

Brand new user of OpenMPT here, working on an ASUS laptop with an NVIDIA Geforce RTX 3050 graphics card, Windows 11 Home OS.

I'm not getting any sound out of the program. I have looked around at previous users' posts with this problem, and everything I can find says to make sure that no apps have the ability to use your sound device exclusively. I've checked that and made sure the exclusivity is turned off for both my laptop speakers (Realtek) and the NVIDIA audio, and I've tried selecting both of those as my output in OpenMPT, and gotten no sound yet.

Hopefully y'all aren't tired of basic questions like this yet, but since I've tried to do my research first and had no success, I figured this was the next step. Thanks in advance for any suggestions.

Saga Musix

This sounds very similar to the issue reported here: https://forum.openmpt.org/index.php?topic=7262.0
Have you tried all available option options in OpenMPT? Does at least one of them work? Do the VU meters in OpenMPT light up when you try to play a track, or is there no movement at all?
» No support, bug reports, feature requests via private messages - they will not be answered. Use the forums and the issue tracker so that everyone can benefit from your post.

trademarkshelton

Okay, today I got back on the program and selected the Realtek speakers, turned off the "use exclusively" setting, and sound came out just fine. I tried this several times yesterday so I'm not sure what changed, but it's working now. This was coming after I had tried to switch it to another of the available options to re-check whether I could get sound out of them, per your suggestion. The other option gave me the "can't play out of this device" popup error, so I switched back to what I had been trying before, and boom!--sound.

Just to answer your question about what was happening previously, I would hit the Play button, the bar would move through the channel and I would see the volume meter bouncing to show that sound SHOULD be coming out, and hear nothing.

I'll go ahead and mark this question as resolved for now, but I did just want to note that it seems like I still don't know what the problem was.

Thanks for your help!


Saga Musix

This starts to sound like something really dodgy going on with Realtek drivers, but it could be anything really. Are you by any chance switching frequently between built-in speakers and headphones, maybe? Do the Realtek drivers offer options to either expose speakers and headphones output as one device or two separate devices? If they do, forcing the two to appear as one device in Windows may help.
» No support, bug reports, feature requests via private messages - they will not be answered. Use the forums and the issue tracker so that everyone can benefit from your post.