Author Topic: Trying to open the Plugin Manager causes OpenMPT to hang  (Read 700 times)

Offline shinybraixen

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Trying to open the Plugin Manager causes OpenMPT to hang
« on: October 11, 2016, 08:29:06 »
Hiya!

I've been using OpenMPT a bit more lately (after having left it dormant for months), and so I tried to make a new song! However, when I try to open the plugin manager, the program hangs: The whole thing becomes unresponsive and clicking anywhere just makes the windows "can't do that" sound.  Pressing Escape does stop the hanging, but the Plugin Manager never opens.  If a song is playing when I try, the song will keep playing, but I won't be able to stop it until I press Escape to stop the hanging.

I've looked at other old songs of mine with plugins, and the songs run fine with the right plugins!  Just, if I try to open the manager, it hangs again.

I'm on Windows 10, using OpenMPT 64 bit, Version 1.26.05.00.  I don't believe I actually have any VSTs loaded in; I had just been using the default plugins.

Is there some way to fix this?

Thank you! :)

Offline Saga Musix

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Re: Trying to open the Plugin Manager causes OpenMPT to hang
« Reply #1 on: October 11, 2016, 10:55:20 »
If there are no custom VST plugins at all, this is very weird.
As a first step, please check in Task Manager if either PluginBridge32.exe or PluginBridge64.exe are running.
If that is not the case, please follow the steps described here for creating a memory dump (mind the notice about 64-bit systems, please) and then compress (preferrably using 7z or rar) and upload it somewhere. https://wiki.openmpt.org/Manual:_Frequently_Asked_Questions#OpenMPT_crashed_but_did_not_create_a_memory_dump
« Last Edit: October 11, 2016, 11:06:54 by Saga Musix »
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Offline shinybraixen

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Re: Trying to open the Plugin Manager causes OpenMPT to hang
« Reply #2 on: October 11, 2016, 20:56:09 »
I tried to follow the directions with the 64-bit version of the Task Manager, but it only created 0-byte files!  I made a dump file with just the normal Task Manager from Control-Shift-Escape, though!

Here it is: https://www.dropbox.com/s/abwwx4173yd1j6s/mptrack%20%283%29.7z?dl=0

I did this while it was hanging, without having a song open or playing!

Offline Saga Musix

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Re: Trying to open the Plugin Manager causes OpenMPT to hang
« Reply #3 on: October 11, 2016, 21:05:44 »
Sadly that memory dump does not seem to give any indication of what's happening. Can you please provide your mptrack.ini (Help -> Show Settings Folder) to have a look at?
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Offline shinybraixen

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Offline Saga Musix

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Re: Trying to open the Plugin Manager causes OpenMPT to hang
« Reply #5 on: October 11, 2016, 21:15:21 »
There are indeed no custom plugins being loaded... The reason for the "hang" is much more simple. :)
I guess something went wrong when upgrading from an older version, and possibly some multi-screen setup was being used as well. As a result, the plugin selection dialog ended up off-screen, making OpenMPT seemingly hang.
The solution to your problem is most likely to remove the following lines from your mptrack.ini:
Code: [Select]
PlugSelectWindowX=-1046
PlugSelectWindowY=310
I will look into improving this particular part of the code so that the window can no longer be placed off-screen because of bogus values from mptrack.ini.
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Offline shinybraixen

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Re: Trying to open the Plugin Manager causes OpenMPT to hang
« Reply #6 on: October 12, 2016, 01:12:42 »
That indeed was the solution! :)  The Plugin Manager is back on screen.

Now that I think about it, that makes sense--earlier in the year I was using a dual-monitor setup, and now I'm just using one and updated recently.

Thank you very much! :)